Case Study—VCU Health

VCU Health turned to their trusted IT partner of 20 years—Spok—to resolve emerging inefficiencies in their enterprise-wide communication.

And by deploying the Spok Care Connect® solution, the medical center was able to continue treating patients through innovation.

Read this case study to learn how the project helped:

  • Reduce average call-handling time by 15%
  • Alleviate clinician burnout
  • Simplify operations with a centralized contact center
  • Lower costs by bringing their answering service in-house
  • And more


Discover the benefits of smarter, faster clinical communication—with your free copy.

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Case Study—VCU Health