In-store customer service and operational excellence with Microsoft

These are testing times for retailers and brands. Opportunity is still out there, but to capture customers and secure sales, retailers need to do what they do best – deliver the best experiences, all the while being efficient operationally. 

How can you support your frontline workforce and deliver excellence in operational efficiency and customer service? It is all about having the right information, with the right person, at the right time on the right device. The keys to success are delivering modern, digital experiences for the current and future workforce, while capturing data and feeding AI to uncover unique business value.

Watch this webinar and learn how to:

  • Unify your business processes and arm your frontline workers with the tools and flexibility they need
  • Create the right balance of business & employee needs with respect to productivity and engagement 
  • Give your store associates superpowers in interacting and engaging with customers

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In-store customer service and operational excellence with Microsoft

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