The gaming industry faces significant challenges in providing 24/7 multilingual support while maintaining high player satisfaction and controlling costs.

CCP, a leader in gaming, needed to support players of EVE Online across several languages, which proved costly and inefficient with native language agents. 

5CA’s AI translation services provided a solution that provided outstanding results, including:

• A 100% reduction in native language resources
• Overall cost savings of 21%
• Player satisfaction rates consistently over 90%

Explore the full case study to learn more about how you can benefit from 5CA’s innovative solution.