The increasingly complex and dynamic nature of IT estates makes it almost impossible for IT teams to keep track of their systems and applications. This puts both the quality of the user experience and troubleshooting at risk.

In addition, many enterprises suffer from tool bloat. According to IDC¹, they are using anywhere from 10 to 100 monitoring tools to try to gain visibility. However, these tools often do not integrate effectively into multivendor distributed environments, making it impossible to get any real data-driven insights.