The New CIO Imperative (CIO AI Index Report)

Popular Posts

The New CIO Imperative (CIO AI Index Report)

The New CIO Imperative explores how CIOs are redefining their role in the agentic AI era—moving beyond experimentation to driving measurable business outcomes. Based on research from over 1,000 global executives, the report shows why AI maturity is slipping for many organizations and what leading CIOs are doing differently to turn AI into real value through strategy, governance, and execution.

What the report covers:

  • How elite CIOs align AI strategy to business outcomes, not just technology adoption
  • The specific governance, data, and workflow foundations required to scale AI responsibly
  • Where AI investments are delivering the strongest impact across efficiency, revenue, and experience
  • Practical lessons from organizations successfully deploying agentic AI at enterprise scale

Download the report now.

© 2026 ServiceNow. All rights reserved

Fill out the form to get started

The New CIO Imperative (CIO AI Index Report)