For many organizations, excellent customer service is a top priority in their business strategy. Changes to the way that we collaborate and communicate have shifted customer expectations even higher. To ensure that each customer receives the best experience on their chosen communication channel, businesses must support their contact center agents with the best possible technology, one that centers itself on customer service and uses analytics and omnichannel communication to ensure that each customer experience is the best.
 
b+s Connects for Microsoft Dynamics 365 is an easy-to-use integration between Webex or Cisco Contact Center, and Microsoft Dynamics, providing your agents with the tools they need to efficiently provide superior customer service. Download our eBook to learn more about how b+s Connects for Microsoft Dynamics can benefit your organization.