2 years later: How AI is changing the game for small businesses

2 years later: How AI is changing
the game for small businesses

Whether you were an early adopter or took a wait-and-see approach, it’s clear AI isn’t just a passing trend. Two years after ChatGPT went mainstream, we’re taking a look at how AI has changed the way small and midsize businesses (SMBs) work.

A recent survey from SMB Group uncovers insights into how businesses like yours have shifted their thinking about AI since 2023. Download the eBook to learn:

How small businesses are currently using AI to carve out an advantage (with real-life case studies!)
SMB attitudes toward the benefits and drawbacks of AI
How Zoom has approached AI with a customer-centric lens throughout this two-year evolution