InfoB2B Connect

Technology Can Help Unlock a New Future for Frontline Workers Bien que les travailleurs de première ligne occupent 80 % de la main-d’œuvre mondiale, ils sont traditionnellement mal desservis par la technologie et 32 % sentent qu’on ne tient pas compte de leur opinion lorsqu’ils soulèvent les problèmes liés à leur milieu de travail. Découvrez [&hell

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Les tendances en matière de technologie RH pour améliorer l’expérience des employés Les responsables des RH repensent l’expérience des employés afin de soutenir le travail hybride et de rester compétitifs. Mais les entreprises doivent faire plus que répondre aux changements, elles doivent se préparer pour la suite. Découvrez comment relier les effo

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Stimuler une croissance rapide grâce à des outils intégrés d’expérience des employés Les responsables des RH avertis savent que les employés d’aujourd’hui veulent plus qu’un simple chèque de paie : ils veulent bénéficier de flexibilité et d’un sentiment d’appartenance. Heureusement, l’avantage présenté par l’amélioration de la satisfaction des empl

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Créez une expérience holistique pour les employés Au cours des deux dernières années, des entreprises du monde entier ont dû passer d’une main-d’œuvre principalement sur place à des expériences d’employés à distance ou hybrides. Des recherches montrent que les gens attendent plus de leur milieu de travail et, pour satisfaire ces besoins, les dirige

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Drive faster growth with integrated employee experience tools Savvy HR leaders know that employees today want more than just a paycheck—they want flexibility and to enjoy a sense of belonging. Fortunately, the benefit of improving employee satisfaction goes both ways. As demonstrated in this report by Microsoft, organizations that deliver an except

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Create a holistic employee experience In the last two years, companies around the world were forced to pivot from having a predominantly on-site workforce to accommodating remote or hybrid employee experiences. Research shows that people expect more from their workplaces, and accommodating those needs requires business leaders to find solutions tha

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Delivering Personalized Experiences in Times of Change While many companies own a great deal of information about their customers, far fewer are taking full advantage of the value that their data holds. Learn how a customer data platform (CDP) enriched with machine learning can help you derive focused insights from your data and engage with [&helli

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Delivering Personalized Experiences in Times of Change While many companies own a great deal of information about their customers, far fewer are taking full advantage of the value that their data holds. Learn how a customer data platform (CDP) enriched with machine learning can help you derive focused insights from your data and engage with [&helli

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Five Ingredients to Ignite Always-On Service In the current, rapidly changing business climate, maintaining the level of service customers expect can be challenging. Learn how to deliver exceptional service at all times by downloading this e-book which explores five key elements every organization can incorporate: Maintain quality of service when c

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Five Keys to Future-Proofing Your Customer Service Success Retain and attract loyal customers and grow your revenue by increasing empathy, adding the right technology, and automating processes. Read Five Keys to Future-Proofing Your Customer Service Success for insights on how your company can ensure the best possible customer service experience in

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